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SMS Privacy Policy & Terms and Conditions

Last updated: September 8, 2026

SMS Messaging Privacy Policy

The Smile Garage ("we", "us", "our") are committed to protecting your privacy. This SMS Messaging Privacy Policy ("Policy") governs how we collect and use information about you in relation to our text messaging program(s) (the "Messaging Service").

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By using the Messaging Service, you agree to the terms of this Policy. We reserve the right, in our sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted and supersede any prior Policies. Your continued use of the Messaging Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

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Collection of Information
Through your use of the Messaging Service, we will receive Personal Information through our third-party service provider. "Personal Information" is information that individually identifies you, such as the mobile phone number you provided when signing up for the Messaging Service, any comments or feedback regarding the Messaging Service that you send to us, or any other information you choose to include in messages you send through the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

 

Use of Information
We use Personal Information to deliver, analyze, maintain, and support the Messaging Service, including appointment reminders, follow-up care, and billing updates.

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Sharing of Information
We will not rent or sell your Personal Information to other companies or individuals unless we have your consent. No mobile opt-in information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Protection of Information
The Smile Garage takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts.

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Children
The Messaging Service is not intended for children under 13, and we do not knowingly collect information from children under the age of 13.

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Retention of Information
We retain your Personal Information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations.

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Questions or concerns?
If you have any additional questions regarding this Policy, please contact us at info@smilegarage.ca or (780) 851-4554.

SMS Terms and Conditions

Use of The Smile Garage text message-based services (the "Messaging Service") is subject to the following Terms of Service. These terms constitute a legal agreement (the "Agreement"). Please read them carefully.

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When you sign up for our Messaging Service, you agree to receive the following type(s) of SMS from us:

  • Appointment reminders and scheduling

  • Follow-up care

  • Billing updates

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You can cancel the Messaging Service at any time. Just text "STOP" to unsubscribe. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. If you want to join again, just sign up as you did the first time or reply "START."

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If at any time you forget what keywords are supported, just text "HELP" for instructions on how to use our Service or how to unsubscribe.

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Message and data rates may apply. Frequency of messages may vary. Carriers are not liable for delayed or undelivered messages. For all questions about the Messaging Service, email info@smilegarage.ca.

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By agreeing to these Terms of Service and providing us with your mobile phone number, you authorize The Smile Garage to contact you by text message at your mobile phone number.

If you have any questions regarding privacy, please read our Privacy Policy above.

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